PUBLIC CONTRACT (OFFER) FOR THE PROVISION OF INTERIOR DESIGN SERVICES FOR A FEE

Mogilev «22» september 2026

This public contract (hereinafter the "Contract" or the "Offer") sets out the procedure and terms for the provision of interior design services between Limited Liability Company "Uyutny Tekstil" (THE KEY interior design studio), represented by its Director Tatyana Valerievna Chumakova, acting on the basis of the Charter (hereinafter the "Contractor"), and any individual, individual entrepreneur or legal entity (hereinafter the "Customer") who has accepted this public proposal (offer) to conclude the Contract. The Contractor and the Customer are hereinafter jointly referred to as the "Parties" and individually as a "Party".

1. Terms and Definitions
1.1. In performing the Contract, the Parties shall be guided by the legislation of the Republic of Belarus, including the Civil Code of the Republic of Belarus (hereinafter the "Civil Code"), Law of the Republic of Belarus No. 90-Z of January 9, 2002 "On Consumer Rights Protection", Law of the Republic of Belarus No. 262-Z of May 17, 2011 "On Copyright and Related Rights", and Law of the Republic of Belarus No. 99-Z of May 7, 2021 "On Personal Data Protection".

1.2. In accordance with Clause 1 of Article 396 of the Civil Code, this Contract is a public contract, and in accordance with Article 398 of the Civil Code, it is a contract of adhesion.

1.3. The following terms are used in the Contract:

Website – the Contractor's information resource on the Internet at: https://thekey.by/.

Offer – this document, posted on the Website and addressed to an indefinite range of persons (Clause 2 of Article 407 of the Civil Code).

Acceptance – full and unconditional acceptance by the Customer of the terms of the Offer by paying for the Services (in full or in part) in the manner provided for by the Contract (Clause 3 of Article 408 of the Civil Code).

Request – the Customer's inquiry to the Contractor via the form on the Website, by telephone, e-mail, messengers (Telegram, Viber, WhatsApp) or social networks (Instagram) for the purpose of obtaining the Services.

Services – the interior design services listed in Section 2 of the Contract.

Property – the premises (apartment, house, commercial premises) in respect of which the Services are provided.

Service Package – a defined set of Services, the description and content of which are posted on the Website in the "Service Packages" section.

Design Brief (Questionnaire) – a document completed by the Customer (or jointly with the Contractor) containing the Customer's wishes regarding the interior, information on the occupants (users), functional requirements, stylistic preferences and implementation budget.

Design Project (Result of the Services) – the set of materials prepared by the Contractor within the selected Service Package: measurement plan, layout solutions, concept, collages, sketches, 3D visualizations, working drawings, schedules and specifications of furnishings, recommendations and other materials.

Service Agreement (Specification) – a message sent by the Contractor to the Customer electronically (via messenger or e-mail), or an invoice, specifying the selected Service Package, the Property, its area, the price, the stages (if any), the payment procedure and the time frame for the provision of the Services.

Stage – a part of a Service that has an independent result submitted to the Customer for approval. Stages are determined individually for each Service in the Service Agreement.

Revision – changes made to previously provided materials within the scope of the previously agreed Design Brief.

2. Subject of the Contract
2.1. The Contractor undertakes, on the Customer's instructions, to provide interior design Services for the Property within the scope of the Service Package selected by the Customer, and the Customer undertakes to accept and pay for the Services in the manner and on the terms of the Contract.

2.2. The Contractor provides the following Services (Service Packages):

2.2.1. One-time Consultation – an on-site consultation lasting up to 1.5 (one and a half) hours: answers to interior questions, recommendations on solutions, links to specific purchases, work with furniture and paint swatch fans (catalogs).

2.2.2. Extended Consultation – an online or in-person meeting with an analysis of the premises, discussion of the Questionnaire and the Customer's objectives, selection of materials, sketches and plan drafts, preparation of a file with recommendations, 2 (two) Revisions after receipt of the first file.

2.2.3. Furniture Layout – measurement plan, 4–5 furniture layout options, demolition and installation works plan, final design plan.

2.2.4. "Techno" Package – drawings required for renovation, recommendations on materials and furniture, contacts of specialists and suppliers, promo codes and discounts from partners (if available).

2.2.5. "Concept" Package – development of the interior concept, selection of materials and solutions, sketches and visual recommendations, detailed refinement of the interior (including refinement of an existing interior or a project by other designers).

2.2.6. "Standard" Package – collages of all rooms, full set of working drawings, detailed interior specification (furnishings), recommendations on project implementation.

2.2.7. "Full" Package – a fully developed design project with 3D visualization and everything required for implementation: development of the interior concept, selection of materials and solutions, sketches and visual recommendations, detailed refinement of the interior.

2.3. The exact content, scope, stages, number of Revisions, price and time frame for the provision of the Services for a particular Property are determined in the Service Agreement, which forms an integral part of the Contract.

2.4. By separate agreement of the Parties, the Contractor may provide additional services, including author's supervision of the Design Project implementation, site visits in excess of those included in the Package, trips outside the city of Mogilev / Minsk, additional visualizations and Revisions. The price and terms of such services shall be agreed by the Parties separately.

2.5. The Services may be provided both within the territory of the Republic of Belarus and remotely in respect of Properties located outside it.

2.6. Under the Contract, the Contractor does not perform construction, renovation or installation works, does not supply furniture, materials or equipment, and does not develop design documentation which, under the legislation, requires a certificate of conformity or approval by state authorities (including redevelopment affecting load-bearing structures or utility systems). The Customer shall obtain any required redevelopment approvals independently.

2.7. The images, visualizations and project examples posted on the Website are for demonstration purposes only and do not constitute a sample of the result of the Services for a particular Property.

3. Procedure for Concluding the Contract
3.1. Posting the text of the Contract on the Website constitutes a public offer by the Contractor (Clause 2 of Article 407 of the Civil Code).

3.2. The Contract is concluded by the Customer adhering to the Contract as a whole, without any exceptions or reservations (Article 398 of the Civil Code).

3.3. Procedure for concluding the Contract:

3.3.1. The Customer submits a Request, including by using the cost calculator on the Website. The calculator result is preliminary and does not constitute the final price of the Services.

3.3.2. The Contractor contacts the Customer and clarifies the objectives, the area and type of the Property, and the selected Service Package.

3.3.3. The Contractor sends the Customer the Service Agreement and payment details.

3.3.4. The Customer makes the payment (prepayment) for the Services.

3.4. The Contract is deemed concluded from the moment the payment (prepayment) is received in the Contractor's settlement account. Payment for the Services by the Customer means that the Customer has read and accepts in full the terms of the Contract and the Service Agreement.

3.5. In accordance with Clause 3 of Article 404 and Clause 3 of Article 408 of the Civil Code, the Contract is deemed concluded in writing.

3.6. If the Customer is a legal entity or an individual entrepreneur, the Parties may, at the Customer's request, sign a separate paper contract. In this case, the terms of such contract prevail over the terms of the Offer.

3.7. The Offer applies in the version posted on the Website on the date of acceptance.

4. Price of the Services and Payment Procedure
4.1. The price of the Services depends on the selected Service Package, the area and type of the Property and the interior class (basic, comfort, premium) and is specified in the Service Agreement. The price agreed by the Parties and paid by the Customer may not be changed unilaterally, except where the Customer changes the area of the Property, the scope of the Services or the Design Brief.

4.2. Settlements are made in Belarusian rubles. For Customers located outside the Republic of Belarus, the payment procedure (including the payment currency) is determined in the Service Agreement in accordance with the legislation of the Republic of Belarus.

4.3. Payment procedure:

4.3.1. One-time and Extended Consultation – 100% of the price before the Services commence.

4.3.2. "Furniture Layout", "Techno", "Concept", "Standard" and "Full" Packages: — [50]% of the price – prepayment within [3 (three)] business days from the date of receipt of the Service Agreement; — the remaining part of the price – in the manner specified in the Service Agreement (including by stages), or, if no such manner is specified, before the final materials are delivered to the Customer.

4.4. Payment may be made by any method not prohibited by law: bank transfer to the Contractor's settlement account, including via internet banking, via the Unified Settlement and Information Space system (ERIP), or by bank payment card.

4.5. Bank and payment system fees for money transfers are borne by the Customer.

4.6. The Customer's payment obligation is deemed fulfilled when the funds are credited to the Contractor's settlement account.

4.7. The price of the Services does not include: the cost of furniture, materials, equipment, construction and renovation works; travel expenses for trips outside the locality where the Contractor is located (unless otherwise specified in the Service Agreement); printing costs; the cost of additional services under Clause 2.4 of the Contract.

4.8. The Contractor may grant discounts and run promotions. The terms of discounts and promotions are published on the Website or communicated to the Customer individually.

5. Procedure and Time Frame for the Provision of the Services
5.1. The Contractor shall commence the provision of the Services no later than [5 (five)] business days after receipt of the prepayment and the initial data specified in Clause 5.2 of the Contract.

5.2. To enable the provision of the Services, the Customer shall provide: the completed Questionnaire (Brief); the plan of the Property (technical passport, measurement plan, if available); photographs of the Property; access to the Property for measurements (if measurements are included in the Package); other information necessary for the provision of the Services.

5.3. The time frame for the provision of the Services is set out in the Service Agreement. If it is not set out in the Service Agreement, it shall be: — One-time Consultation – on the day agreed by the Parties; — Extended Consultation – up to [10 (ten)] business days from the date of the meeting; — Furniture Layout – up to [15 (fifteen)] business days; — "Techno" and "Concept" Packages – up to [30 (thirty)] business days; — "Standard" and "Full" Packages – up to [60 (sixty)] business days (for Properties with an area of up to 100 m²; for larger Properties the time frame is agreed individually).

5.4. The time frame for the provision of the Services is extended in proportion to any period of: delayed payment; failure to provide or late provision of initial data by the Customer; delay by the Customer in approving interim materials for more than [3 (three)] business days; changes by the Customer to the Design Brief.

5.5. For each Service (Service Package), the content, number, sequence and time frame of the stages are determined individually and specified in the Service Agreement. If no stages are specified in the Service Agreement, the Service is provided in a single stage.

5.5.1. Where the Services are provided in stages, the transition to the next stage takes place after the Customer approves the results of the previous stage. Approval is given in writing, including by a message via messenger or e-mail.

5.5.2. The content and sequence of stages may be changed by agreement of the Parties in the course of the provision of the Services by exchanging messages via messenger or e-mail.

5.6. The Customer may request Revisions in the number specified in the Service Agreement (if the number is not specified – no more than [2 (two)] Revisions per stage, or, where the Service is provided in a single stage, per Service as a whole). Revisions going beyond the Design Brief or exceeding the established number, as well as changes to previously approved stages, are paid for additionally.

5.7. The result of the Services is delivered to the Customer electronically (in PDF and/or JPG format) via e-mail, messenger or cloud storage. Source (working) files in editable formats (DWG, 3ds Max, SketchUp, etc.) are not provided to the Customer unless otherwise agreed by the Parties.

6. Acceptance of the Services
6.1. Upon completion of the Services (a stage of the Services), the Contractor sends the Customer the result of the Services and the certificate of services rendered (hereinafter the "Certificate").

6.2. Within [5 (five)] business days from the date of receipt of the result of the Services, the Customer shall accept the Services or send the Contractor a reasoned refusal listing the deficiencies.

6.3. If a reasoned refusal is received, the Parties agree on the list of required corrections and the time frame for their completion. Deficiencies caused by the Contractor's fault (non-compliance with the Design Brief, errors in drawings) are corrected by the Contractor free of charge.

6.4. If the Customer fails to send a reasoned refusal within the period specified in Clause 6.2 of the Contract, the Services are deemed properly rendered and accepted by the Customer.

6.5. Consultation services (Clauses 2.2.1 and 2.2.2 of the Contract) are deemed rendered upon completion of the consultation (for the Extended Consultation – upon delivery of the file with recommendations and completion of the Revisions, or upon expiry of the period specified in Clause 6.2 of the Contract).

6.6. The Contractor may draw up the Certificate unilaterally in accordance with the accounting legislation of the Republic of Belarus (including Resolution of the Ministry of Finance of the Republic of Belarus No. 13 of February 12, 2018 "On the Unilateral Preparation of Primary Accounting Documents and Invalidation of Resolution of the Ministry of Finance of the Republic of Belarus No. 58 of December 21, 2015").

7. Rights and Obligations of the Parties
7.1. The Contractor shall: 7.1.1. Provide the Services with due quality, within the scope and time frame set out in the Contract and the Service Agreement. 7.1.2. Take into account the Customer's wishes set out in the Design Brief, provided they do not contradict construction, sanitary, fire safety and other safety standards. 7.1.3. Inform the Customer of the progress of the Services and of any circumstances preventing their provision. 7.1.4. Keep confidential the information about the Property and the Customer obtained in the course of performing the Contract. 7.1.5. Correct free of charge any deficiencies in the result of the Services caused by the Contractor's fault.

7.2. The Contractor may: 7.2.1. Independently determine the methods, means and software used to provide the Services. 7.2.2. Engage third parties (visualizers, draftsmen, measurers) to provide the Services, while remaining responsible to the Customer for their actions. 7.2.3. Suspend the provision of the Services if the Customer breaches the payment deadlines or fails to provide initial data, until the breach is remedied. 7.2.4. Require payment for additional Revisions and services in accordance with the Contract. 7.2.5. Withdraw from the Contract in the cases provided for by law.

7.3. The Customer shall: 7.3.1. Pay for the Services on time. 7.3.2. Provide the Contractor with accurate and complete information and initial data, and ensure access to the Property at the agreed time. 7.3.3. Review and approve interim results in a timely manner and accept the Services in the manner provided for in Section 6 of the Contract. 7.3.4. Notify the Contractor of any change in contact details no later than the next business day. 7.3.5. Respect the Contractor's intellectual property rights in accordance with Section 8 of the Contract.

7.4. The Customer may: 7.4.1. Require proper provision of the Services in accordance with the Contract. 7.4.2. Receive information on the progress of the Services. 7.4.3. Withdraw from the Contract in the manner provided for in Section 9 of the Contract.

8. Intellectual Property
8.1. The Design Project and other materials created by the Contractor in the course of providing the Services are objects of copyright. Personal non-property rights (the right of authorship, the right to a name) belong to the authors – the Contractor's designers.

8.2. Upon full payment for the Services, the Customer is granted a non-exclusive right to use the result of the Services (a simple non-exclusive license) on the following terms: — method of use: reproduction (printing, copying) and implementation of the Design Project (creation of the interior) at the Property specified in the Service Agreement; — territory: the territory where the Property is located; — term: the term of the exclusive right. The remuneration for granting the right of use is included in the price of the Services.

8.3. Without the Contractor's written consent, the Customer may not: use the Design Project for implementation at other properties; present the Design Project as its own or as created by third parties; publish visualizations and materials of the Design Project for commercial purposes without crediting THE KEY studio.

8.4. The Contractor may use materials of the Design Project (visualizations, collages, photographs of the implemented interior) in its portfolio, on the Website, in social networks and in media publications without disclosing the address of the Property or the Customer's personal data. The Customer may prohibit such use by written notice (before signing the Certificate).

8.5. Photography of the implemented Property for the portfolio is carried out by prior agreement with the Customer.

9. Amendment and Termination of the Contract
9.1. The Customer may withdraw from the Contract at any time before accepting the Services, provided that the Customer pays the Contractor for the expenses actually incurred and the price of the Services (stages of the Services) actually rendered (Article 736 of the Civil Code, Law of the Republic of Belarus "On Consumer Rights Protection").

9.2. If the Customer withdraws from the Contract: — the price of the Services actually rendered is determined based on the scope of completed stages (parts of a stage) as of the date the Contractor receives the notice of withdrawal; — if a One-time Consultation is cancelled less than [24 (twenty-four)] hours before it begins, the Contractor may withhold the expenses actually incurred (including travel expenses); — the difference between the payment received and the price of the Services actually rendered and expenses incurred is refunded to the Customer within [7 (seven)] business days from the date of receipt of the Customer's application specifying bank details.

9.3. The Contractor may withdraw from the Contract subject to full compensation of the Customer's losses (Article 736 of the Civil Code), and also if the Customer delays payment or the provision of initial data by more than [30 (thirty)] calendar days.

9.4. Notice of withdrawal from the Contract shall be sent to the other Party in writing, including by e-mail or messenger specified when submitting the Request.

9.5. If the Customer fails to respond and does not approve interim results for more than [60 (sixty)] calendar days, the Contractor may deem the Services accepted to the extent of the stages rendered and the Contract terminated, with notice to the Customer.

10. Liability of the Parties
10.1. For non-performance or improper performance of obligations under the Contract, the Parties are liable in accordance with the legislation of the Republic of Belarus and the Contract.

10.2. The Contractor's liability to a Customer who is a consumer is determined in accordance with the Law of the Republic of Belarus "On Consumer Rights Protection". The Contractor's liability to a Customer who is not a consumer is limited to the amount actually paid by the Customer under the Contract.

10.3. The Contractor is not liable for: — the quality of construction and renovation works performed by third parties, including works under the Design Project; — the quality, availability, delivery times and price changes of furniture, materials and equipment recommended in the Design Project; — discrepancies between the implemented interior and the visualizations caused by deviations from the Design Project, substitution of materials, lighting conditions, or color rendering of screens and printing; — the consequences of inaccurate initial data provided by the Customer (including inaccurate measurements not taken by the Contractor); — the consequences of redevelopment carried out without approval in the manner established by law.

10.4. The Customer is liable for the accuracy of the information provided and for any infringement of the Contractor's intellectual property rights.

10.5. The Parties are released from liability for non-performance of obligations if it results from force majeure (Article 372 of the Civil Code). The Party affected by such circumstances shall notify the other Party within [5 (five)] business days of their occurrence.

11. Personal Data and Confidentiality
11.1. The Customer's personal data are processed in accordance with the Law of the Republic of Belarus "On Personal Data Protection" and the Personal Data Processing Policy posted on the Website at: https://thekey.by/privacy.

11.2. Personal data are processed without the data subject's consent for the purposes of concluding and performing the Contract (paragraph fifteen of Article 6 of the Law of the Republic of Belarus "On Personal Data Protection").

11.3. The Parties undertake not to disclose confidential information obtained in the course of performing the Contract, except as provided for by law and Clause 8.4 of the Contract.

12. Dispute Resolution
12.1. Disputes and disagreements shall be resolved through negotiations. A pre-trial claim procedure is mandatory. The period for considering a claim is [10 (ten)] calendar days from the date of its receipt, unless a different period is established by law.

12.2. If no agreement is reached, the dispute shall be referred to the court at the Contractor's location, unless otherwise provided by law. A Customer who is a consumer may apply to the court having jurisdiction under consumer protection legislation.

12.3. The Contract is governed by the law of the Republic of Belarus, including in respect of Customers located outside the Republic of Belarus, unless otherwise established by mandatory rules of law.

13. Miscellaneous
13.1. The Contractor may unilaterally amend the terms of the Offer by posting a new version on the Website. The new version applies to Contracts concluded after its posting. The terms of previously concluded Contracts (including the price of the Services already paid) shall not be changed without the Customer's consent.

13.2. The Parties recognize the legal force of correspondence by e-mail and messengers specified in the Request and in Section 14 of the Contract, as well as documents transmitted electronically.

13.3. The Contract remains in force until the Parties have fully performed their obligations.

13.4. In all matters not regulated by the Contract, the Parties shall be guided by the legislation of the Republic of Belarus.

13.5. The Contract is drawn up in Russian and English. In the event of any discrepancy between the texts, the Russian version shall prevail.

14. Contractor's Details
Limited Liability Company "Uyutny Tekstil" (THE KEY interior design studio)
Taxpayer ID (UNP): 791309614
Address: 26 Pervomayskaya St., Mogilev, 212030, Republic of Belarus
Director: Tatyana Valerievna Chumakova
Bank details for payment are sent to the Customer together with the Service Agreement (Clause 3.3.3 of the Contract).
Tel.: +375 (44) 574-45-84
E-mail: anastasia.gvozd.by@gmail.com
Website: https://thekey.by/